Voice assistants for your business
Every call deserves
a next step
Dhvaniq answers customer calls, grounds responses in verified business knowledge, and books appointments 24/7.
It starts with a call
Handle customer calls with natural turn-taking, sub-second latency, and fluid interruption handling shaped specifically for your business.
Sub-800ms Latency
Natural conversational flow without robotic lag or awkward customer pauses.
Natural Interruption
Callers can speak over the assistant mid-sentence; Dhvaniq yields instantly.
Automatic PII Redaction
Caller credit cards and sensitive personal data are redacted from transcripts.
Answers start with your knowledge
Upload your price sheets, operating hours, and booking guidelines. Dhvaniq indexes and cites your exact sources before answering, so you can review where answers come from.
Multi-Format Ingestion
Instant indexing of PDFs, Word docs, Notion workspaces, and web URLs.
Verifiable Citation Tags
Every spoken statement points directly to the source document paragraph.
Deterministic Fallbacks
When questions fall outside your docs, it offers a clean staff message handoff.
Connect with your favorite tools
Extend Dhvaniq, streamline customer bookings, and sync caller records with the CRMs and scheduling apps your team already uses every day.
Turn customer calls into structured next steps
Go far beyond open-ended chat. Dhvaniq captures appointment preferences, sends two-way SMS confirmations, and notifies your team in real time.
Structured Parameter Capture
Extracts caller names, dates, times, and inquiries into clean JSON payloads.
Two-Way SMS Follow-Ups
Sends immediate confirmation texts directly to caller mobile phones.
Calendar & CRM Sync
Pushes confirmed consultation slots straight to your staff Google or Outlook calendar.
Test, review, then publish
Keep your team close to every conversation. Test assistant changes, review call records, and choose what goes live.
Try conversations in your browser and refine your assistant’s instructions.
Give callers room to speak, with natural back-and-forth conversation.
Read transcripts, replay recordings, and inspect extracted outcomes.
Keep drafts separate from the assistant your customers speak with.
Frequently asked questions
Everything you need to know about setting up and deploying Dhvaniq voice assistants.
How does Dhvaniq know how to answer questions about my business?
Dhvaniq is grounded exclusively in the business knowledge you provide—including PDF manuals, service lists, operating hours, and booking guidelines. When a caller asks a question, Dhvaniq searches your indexed documents in real time and formulates an answer derived directly from those sources, helping you review answers against your source material.
Can I keep my existing business phone number?
Yes. You do not need to change carriers or port your phone number. You can configure simple conditional call-forwarding through your existing provider (such as forwarding calls when your line is busy, after 4 rings, or after business hours) directly to your assigned Dhvaniq assistant number.
What happens if a caller asks something outside the assistant’s knowledge?
Dhvaniq follows strict fallback guidelines. Instead of guessing, it politely informs the caller that it doesn't have that specific information, offers to capture their contact details and inquiry, and notifies your staff for direct follow-up.
How do appointment bookings and captured requests get confirmed?
Dhvaniq captures the caller’s requested service, preferred date, and preferred time window. It flags the request as “Awaiting Team Confirmation” and instantly alerts your staff via SMS, email, or your CRM dashboard, allowing your team to review and confirm the booking with full oversight.
Can I test and preview conversations before going live?
Yes. Dhvaniq Studio includes an interactive testing simulator where you can talk to or text your assistant directly in your browser. You can test edge cases, refine responses, review source citations, and publish updates only when completely satisfied.
Is caller information secure and confidential?
Customer data is encrypted in transit and at rest. Dhvaniq employs strict data isolation and redaction protocols so caller recordings and personal information are accessible solely by authorized administrators on your account.
Stop losing callers to voicemail
Bring your knowledge, connect your tools, and build an assistant ready for your customers’ next call.